What we agree before work starts
Tell us what happened and send photos so we can assess the job. We discuss the work and price upfront. If extra work or parts are needed, we explain the added cost and ask for your approval first.
- Average emergency arrival time of 25 minutes
- We discuss the price upfront
- Certified locksmith · Politiekeurmerk Veilig Wonen
Starting price and your total price
The website shows starting prices excluding VAT. We discuss the applicable VAT rate and the total price for your job upfront. There’s no separate call-out fee.
Arrival and carrying out the work
For emergencies, we arrive within 25 minutes on average. The time for your address can vary depending on traffic and other jobs. We give you an estimated arrival time when you call.
We check the door and lock. The options depend on what’s fitted and the condition it’s in.
Payment and questions about the work
Invoices are due within five days unless we’ve expressly agreed a different payment period.
If you cancel after the locksmith has set off, we charge 50% of the applicable minimum call-out charge shown in our price list. The agreed time determines which minimum charge applies.
If you have a question about work we’ve carried out or a part we’ve supplied, call 0469 44 94 02 or email info@exacto-slotenexpert.be. Your statutory rights apply.
Slotenmaker Exacto SlotenExpert
We come to you in Antwerp and the surrounding area.
Kammenstraat 47 · 2000 Antwerp
Company number 0767.463.406