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Lock or Cylinder Replacement? What’s the Difference?

The cylinder is the part the key goes into. The lock is the mechanism that secures the door. If you’ve lost your keys, a new cylinder is often enough. If the lock is faulty, the mechanism may need repairing or replacing.

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The cylinder is where your key goes in

If you’ve lost your keys or moved home, a new cylinder and keys may be enough. You can keep the existing lock if it still works properly.

The lock moves the bolts

The lock mechanism moves the bolts that secure the door. If the key turns but the door stays shut, we check the lock and how the door fits the frame.

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